Privacy Policy

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 At Butler Real Estate, protecting your privacy is paramount. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Collection of Personal Information

Generally, we collect personal information directly from you in person, by telephone, letter, email or when you provide it to us through our website by requesting information or material from us, completing surveys or providing feedback. Sometimes Butler Real Estate will collect your personal information from third parties. For example, we may need to collect personal information from a credit reporting agency, your representative (such as a legal adviser), your financial adviser, your employer or publicly available sources of information or any other organisations where you have given your consent.

We may collect personal information such as your name, address, contact details, property preferences, financial information and any other information about you to enable us to assess your needs in relation to real estate and associated products and services.

Use Of Personal Information

Your personal information is used to facilitate real estate transactions, provide personalized services, and communicate with you regarding properties, market updates, and relevant promotions.

Storage and Security

We take reasonable steps to securely store personal details and information. This includes electronic and physical security measures, staff training, use of password protection software. Details of our security systems are available by contacting our Privacy Officer.

When the personal information that we collect is no longer required, we will remove or de-identify the personal information as soon as reasonably possible. We may, however, retain personal information for as long as is necessary to comply with any applicable law, for the prevention of fraud, for insurance and governance purposes, in our IT back-up, for the collection of any monies owed and to resolve disputes.

Disclosure to Third Parties

We do not disclose your personal information to third parties unless required by law or in connection with real estate transactions, where your consent will be obtained.

Access and Correction

You have the right to requests access and correct the personal information we hold about you in accordance with applicable privacy legislation. Please contact us if you wish to exercise these rights or have any concerns about your privacy.

Policy Updates

We may update our Privacy Policy periodically to reflect changes in legal requirements or our business practices. Any updates will be posted on our website.

Marketing and Opting Out

We do not use Sensitive Information for marketing purposes. If at any time you no longer wish to receive any additional marketing material from us or do not want your information disclosed for direct marketing purposes, contact our Privacy Officer via email at info@butler-realestate.com.au with the subject UNSUBSCRIBE and we will remove your details from our marketing database.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our Privacy Officer at info@butler-realestate.com.au

If you consider that we have not dealt with your complaint adequately, you may complain to the Office of the Australian Information Commissioner by post at GPO Box 5218, Sydney NSW 2001

By engaging with Butler Real Estate, you consent to the terms outlined in this Privacy Policy. 

Thank you for entrusting us with your real estate needs and privacy.